Make Texas Friendly the Official Language of Your Business

Make Texas Friendly the Official Language of Your Business…
Participants will learn about the basics of customer service, opportunities for tourism development, and ways to make Nacogdoches County a tourist-friendly place. All participants will be “Texas Friendly” certified at the conclusion of the session.

This workshop will help your front-line employees:
- Develop positive customer service skills and practices
- Understand the role of excellent customer service
- Learn how to acquire and distribute key information for customers
- Practice skills to improve customer retention and community pride

**Class size is limited. Advance registration required.
Conducted by Mary Turner, Texas Forest Trail Region Executive Director